Tour and Travel Conference Coordinator (Start Date No Earlier Than December 23, 2024)

Company: Disability Solutions
Location: Orlando
Posted on: October 17, 2024

Job Description:

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture.Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.
• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
• We invest in training and development opportunities for all team members.
• We promote social responsibility by being a good neighbor in the community.
• We care for you, just as we care for others.Position Start Date No Earlier Than December 23, 2024Preferred Qualifications:
  • English language communications required.
  • Excellent customer service skills.
  • Advanced computer skills; Opera, Workbook, and Delphi.fdc systems experience preferred.
  • One year of experience in the hotel industry is preferred.
  • Requires full availability including days, nights, weekends, and holidays.Responsibilities:
    • Develops a relationship with clients by reaching out once a contract has been made, and then maintaining contact on a regular basis.
    • Prepares resumes.
    • Responsible for blocking group rooms prior to arrival.
    • Prints keys and checks group guests in on day of arrival.
    • Makes any changes to rooming lists or reservations for client once the group arrives.
    • Works with Housekeeping, Engineering, Meetings & Events, and Sales to satisfy all client requests.
    • Maintains accurate recaps of groups and high transient periods.
    • Attends pre-conference meetings when required.
    • Reviews group resumes and billing profile information.
    • Answers department phone lines.
    • Other duties as assigned.

Keywords: Disability Solutions, Town-n-Country , Tour and Travel Conference Coordinator (Start Date No Earlier Than December 23, 2024), Other , Orlando, Florida