FREIGHT SUPERVISOR
Company: JOANN Stores
Location: Brandon
Posted on: October 14, 2024
Job Description:
Summary
The Freight Supervisor's responsibility first and foremost is to
deliver a premium customer experience by inspiring creativity
within our customers and making JOANN their happy place! All Team
Members drive sales through advanced product knowledge, innovative
merchandising, and cutting counter accuracy. The Freight Supervisor
will review inbound product deliveries and work schedules to ensure
delivery coverage. They will also maintain backroom standards by
supervising merchandise team members, accurately processing
freight, and taking full account of physical inventory to ensure
product is continuously flowing to the sales floor. This team
member is fully accountable for annual physical inventory of the
store. The Freight Supervisor will also embody characteristics and
perform the duties of Hearts, Hands, Minds and Inspire.
Responsibilities & Competencies
HEARTS
- Greets every JOANN customer and uses the F.A.S.T. service model
to meet the customer's needs
- Asks open-ended questions to learn about customers' project
needs and escorts them to the desired product's location
- Engages in friendly conversation with customers about their
projects while serving them at the cutting counter, cash register,
and sales floor HANDS
- Performs on-hand counts of merchandise throughout the back room
and sales floor to ensure all inventory is accounted for
- Receives and unloads truck deliveries with close attention to
detail and ensures freight is organized and undamaged
- Processes freight received from trucks to ensure all
merchandise is accounted for and ready to be sent to the sales
floor when necessary. Required to enter and exit truck beds to
remove freight. Lift boxes from the truck and receiving area,
place, and arrange items on shelves and racks.
- Cleans and organizes the back room and maintains high standards
in the cleanliness and quality of their work area
- Stocks shelves accurately according to planogram while
maintaining a high level of productivity and close attention to
detail MINDS
- Consults with store management regarding inventory discrepancy
and product flow issues to reduce shrink
- Merchandises product in a way that catches the customer's
attention and promotes sales
- Constantly improves processes and seeks innovative ways to
create a better flow of inventory throughout the store INSPIRE
- Works closely with store management to ensure that incoming
freight has a strategic plan for movement onto the sales floor
- Oversee and direct the work of the merchandise and
replenishment team to maintain backroom organization, 100% in stock
on the sales floor, and accurate planogram execution
- Partners with store management to align scheduled hours with
the inbound product flow to create full workload coverage
- Trains team members in freight processing and stocking
activities Applicable laws may place restrictions on a Team Members
ability to perform certain work duties listed in this job
description. Please contact your manager if you have any questions
regarding the limitations on the duties you can perform.
Physical Demands
- Stand during an entire shift (other than normal break
time)
- Continuously walk around all areas of the store throughout
shift
- Read written instructions, reports, and other information on
paper and computer screens
- Orally communicate with customers and other team members on
consistent basis throughout their shift
- Input data on computer keyboard and handheld units
- Use 2-way radios (hear incoming messages and provide verbal
response)
- Push/pull merchandise with appropriate equipment (carts, bins,
etc.) to and from backroom and sales floor
- Lift, place, and arrange items on shelves and racks
- Bend down and reach above head
- Climb and descend ladder
- Individually lift up to 49 pounds, and group lift up to 97
pounds (under 2lbs on a constant basis, 10lbs on a frequent basis,
10-49lbs on an occasional basis, and 50-97lbs group lifts on an
infrequent basis) Expected Availability
- Full-time status requires open availability and ability to work
at least an average of 36 hours per week over the course of a year.
Open availability is defined as the ability to work any and all
hours required without restrictions as to the time of day or day of
week, including, but not limited to, days, evenings, weekends,
overnight shifts, and holidays. Team Members meeting these
requirements are eligible for benefits within the Company's
full-time benefits program. Hours are scheduled according to needs
of the store and the team member's availability. Relocation may be
required for career progression. Education & Experience
Education
Minimum - High School Diploma or equivalent
Experience
Minimum - 1+ years experience in customer-centric environment
Preferred - Previous supervisory experience preferred
#zr5
This position will be located at:
11215 Causeway Blvd Brandon, FL 33511-2903
Eligibility for benefits and incentives is dependent upon
employment status. JOANN offers the following benefits and
incentives to eligible Team Members:
- Medical, Dental and Vision benefit plans
- Company-paid basic, Optional, and Dependent life insurance
- Long-term disability and Company-paid Short-term
disability
- Paid Time Off and Sick Time
- Tuition Reimbursement
- Team Member Discount
For more details on benefits and eligibility requirements, Click
Here or visit https://joann.myben.site/
JOANN is an Equal Employment Opportunity Employer. This job summary
is intended to be brief and does not list all duties for this
position. Nothing in this job description should be construed as an
express or implied contract of employment. JOANN is an at-will
employer, which means that your employment may be terminated by
JOANN or yourself with or without notice or cause unless the
at-will arrangement is modified by a written agreement signed by
both you and and authorized representative of JOANN.
Keywords: JOANN Stores, Town-n-Country , FREIGHT SUPERVISOR, Professions , Brandon, Florida
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