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Customer Success Architect

Company: VirtualVocations
Location: Kissimmee
Posted on: October 19, 2024

Job Description:

A company is looking for a Customer Success Architect for their Data Infrastructure Insights software.



Key Responsibilities

Collaborate with customers and internal teams to understand business requirements and technical needs
Guide customers through the adoption phase and ensure successful integration of the software
Promote awareness and understanding of the DII solution within the customer organization


Qualifications

5 years of experience in a technical, customer-facing role
Understanding of on-prem storage vendors and infrastructure domains
Software or SaaS presales or customer success experience preferred
Knowledge of monitoring and observability best practices
Basic scripting and/or basic SQL skills

Keywords: VirtualVocations, Town-n-Country , Customer Success Architect, Professions , Kissimmee, Florida

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